Returns are simple!
If you're looking to return or exchange your order, we're here to help! We offer a returns or exchanges within 72 hours of receiving your order. You can return your product for store credit, or different product, unless you received the wrong item a full refund will be giving back to the original payment method! Returned items has to be in the original packaging and not used at all! Restrictions apply!
items include alcohol can't be returned! please be aware due to Covid-19 most items are final sales and can't be returned! we will try our best to help you out with any concerns!ask away!Returns and exchanges without a receipt may be limited. Other restrictions apply.Shipping charges may be refunded depending on the reason for your returns!if you placed an order and haven't received any confirmation please email us
Customers comes First
We put you, the customer, first. Your concerns are taken very seriously, with the appropriate sense of urgency, attention and empathy. This means listening intently, making notes, and confirming understanding before taking action. Issues that are unable to be resolved immediately will be escalated to a manager for timely resolution. We embrace your complaints as opportunities to impress you. Instead of reacting defensively, we commit to resolving your issue or request with urgency, clarity, and to your complete satisfaction. We provide honest responses, and do not make promises we cannot keep. We conduct ourselves with integrity. We will deliberate carefully before making commitments or promises, because we understand nothing annoys customers more than a broken one.